Fora - 24% less customer support calls
"The reduced number of support calls is a clear indicator that our new service is easier to use for our customers."
- Johan Holmqvist, Development manager, Communication.
Usability - User experience - Making it easier to use
Usability Partners offers specialist knowledge, tools and methods to improve the ease of use of interactive products and systems.
Optimise user experience, increase productivity and sales. Know your users!
Testpersoner sökes!
Anmäl dig här! (Swedish only)
News bulletins
Handelsbanken's internetbank
As Handelsbanken continue to develop their internetbank service, we are supporting them with occasional user-based tests... (2016.06.21)
New course dates
Our 3-day course in "Usability, UX & user-centred design" is run both as an open course in Stockholm via Ability Partner and on-site for development teams. Three new course dates are scheduled... (2016.04.29)
Usability work at Fora
Usability Partners is supporting Fora's different development projects (both large and small) with usability input... (2016.03.02)
Our services
Planning & process
Guidance on what user-centred activities to conduct when during development, to ensure good usability and an optimal user experience.
User requirements analysis
Gathering and analysing user requirements in order to understand and prioritise content and functionality needed in the user interface.
Interaction design
Design concepts and prototypes to illustrate overall interface layout, functionality and usage flow, and support to designers/developers.
Usability & UX testing
Independent usability and user experience evaluation - from short informal tests and expert reviews, to large international user studies.
Also eye tracking, user surveys, accessibility testing and seminars/courses
